FAQ'S

Where are your products made?

All our products are made in Europe, with high working standards that comply with EU regulations. Our team visits our factories regularly, spending time working alongside our partners on our products.

We consider our suppliers to be our partners, and when we find the right partner, we like to keep them close. We travel to our factories regularly as although we work remotely with them where possible, it’s important for us to see our garments being made and talk face-to-face with the people making them to ensure they are the best quality and that we are happy to put our brand name to them.

Our goods are only made in factories that we have visited and we often watch our products being made and coming off the production line. All our suppliers are signed up to our Ethical Code of Conduct, which is based around the ETI base code, ‘an internationally recognised code of labour practice’.

Is LNDR sustainable?

We believe the biggest issue with the clothing industry is waste and the disposable nature of buying habits. So our number 1 aim is to ensure our products really last, in style and quality - and extend their lifespan as long as possible.

“Recycled” PES or PA previously was not as good quality and in our opinion would not last or wear as well. It also only gives the plastic one additional lifecycle, as no mixed fibre (or stretch) garments are recyclable yet - so If it’s poor quality product it’s not worth it. However, it is getting better daily and we now have a lot of recycled developments in work with trusted suppliers, to ensure it’s not just a greenwash eco-tag that can have more negatives than positives, and the quality and longevity is not compromised. so it is definitely a work in progress! If you have experience in this area and have recommendations for us we'd love to hear from you!
Packaging:
Our swing tickets are paper based and can be fully recycled in household paper and card recycling. They are printed with water-based ink, and the elastic tie that attaches them into our garments is a hair tie, so removing the need for a single use item such as a plastic kimble or cotton string. Once our current swing ticket stock runs out, our next batch will also be made from only 100% recycled and FSC certified paper, this ensures the paper used is from sustainably managed forests and controlled sources. Soon we will start using an e-commerce shipping bag that is paper based, 100% recycled and FSC certified, which can be home composted or put into household paper & card recycling.

Most importantly these new items are made without using any harmful substances and biodegrade without leaving any toxins behind, and we have been able to source more of our trims closer to where they are needed, so we reduce the transport of each item being used.

Why are your products so expensive?

We know we’re definitely not the cheapest brand out there. Our aim is to create the highest quality products, in the best fabrics, while paying fair prices to our factories - all of which are based in Europe - which comes at a cost. We are doing what we can to make them as affordable as possible, but most importantly (in our opinion) to ensure they stand up in quality and style that really lasts, to make them worth the money. 
If you get a chance to try them on please let us know what you think - and whether they stand up to the price. 

How do I care for my item?

If you look after your LNDR kit, it will look after you. All specific care instructions can be found on the garment themselves or on the product pages under care and fabric. To ensure tip top condition, do not tumble dry any of your products and instead, hang to dry.

Where can I try your product on?

We're working on it!

What size am I?

Purchasing online can sometimes be confusing, especially when it comes to Activewear. Please check out our Size Guide should you be unsure of your size. Alternatively, please contact us via email at customercare@lndr-ldn.com or DM us @lndr and we will be happy to help!

What if you’re out of my size?

If the size you are looking for is out of stock, please sign up to the "notify me when it's back in stock" list and you'll be notified when the item is available again. Alternatively, feel free to contact customercare@lndr-ldn.com and we can assist you with finding an alternative.